We use the power of leading-edge science to save and improve lives around the world

For more than 130 years, we have brought hope to humanity through the discovery and development of important medicine and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world-and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable safe, sustainable and healthy future for all people and communities.

Thank you for your interest in learning more about our company. In an effort to answer your inquiries, the following information is provided for your convenience.

MSD (Pty) Ltd South Africa

117 16th Road
Halfway House

Office Phone: +27 11 655 3000


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Medical Information

If you would like any further information on an MSD product for human use, please contact us on dpoc_zaf@merck.com

Adverse Event Reporting

For the reporting of MSD safety related queries and spontaneous adverse event reports contact pharmacovigilance on dpoc_zaf@merck.com

Product Quality Complaint

To report a product quality complaint to MSD contact us on dpoc_zaf@merck.com

Please note that any personal data provided by you will be treated by MSD with full respect of your privacy and you have the right to access your personal data. Any information you provide, including an adverse event or product quality complaint, may be shared with regulatory agencies, our company subsidiaries, and business partners with whom we have contractual agreements. These individuals may be located in a country other than yours. For more information about our company’s privacy commitment please visit:https://www.msdprivacy.com/us/en/

In case you wish to access, amend or correct your personal health information, please contact us on +2711 655 3000 or send an email to msdzaprivacy@merck.com